Great staff and amazing services
I can only recommend this place. We had a problem with your truck and only stopped by in hope of help. The service was great and the people very friendly. Your problem was fixed in no-time and we could continue your trip.
Great dealership with amazing people!
I randomly lost my power steering, AC and brake booster while driving on the highway. I brought the truck in for service and from the front desk lady to the mechanics, everyone was extremely friendly and helpful. When I mentioned that I was just on vacation passing through they managed to have a look at the vehicle immediately, without an appointment.Turned out I just had some loose battery cables which they seized on and didn't even charge me for it. I could continue my trip the same day I brought the truck in. Amazing dealership with amazing staff and service!
Extremely unhappy with the sales person I dealt with at Stetson Hinton Buick GMC Ltd. Her dishonesty had caused me total disappointment, and the time (8 hours of bus trips and 4 hours of waiting until the dealership opened) and money ($140 in total) I spent to travel up to Hinton from Calgary on Feb.14, 2017 for the vehicle pickup. Since it was a used vehicle, I expected there would be rock-chips and scratches on the vehicle. Therefore, I had specifically asked the sales person to take a detailed look at the vehicle for hail damage, rock chips and scratches, and then send me close-up pictures of what she found. She sent me both interior and exterior pictures, but no close-up pictures. So, I called her again and she confirmed that there were no rock chips and scratches. When I got there, there were deep scratches (like someone scratched it with a key) on the rear passenger side door and another big chip (size of a nickle) near the C pillar. There was no way to miss these white scratches on a red vehicle. Also, there were lots of rock chips on the hood which could easily be seen 3 feet away. Her first excuse was the snow and she could not see them even after clearing the snow. Then, she said they were not bad in her opinion and decided not to take close-up pictures. She seriously thought that I would accept those excuses and the dealership manager offered no solution to compensate my loss in the situation. I was really excited with the purchase, but it turned into a total disappointment due to her dishonesty and how the dealership handling it. The only fortunate thing was that, upon my request, the Sales Manager, Bruce, arranged a ride to take me to Edmonton. Otherwise, I would have to wait until 8:00am the following day to catch a bus back to Calgary from Hinton. Thanks for your help, Bruce.
Stetson Hinton Chevrolet Buick GMC Ltd is a Canadian Car Dealer based in Hinton, Alberta. Stetson Hinton Chevrolet Buick GMC Ltd is located at 363 Gregg Ave, Hinton, AB T7V 2A7, Canada.
Please contact with Stetson Hinton Chevrolet Buick GMC Ltd using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Stetson Hinton Chevrolet Buick GMC Ltd opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
You Might Also Consider